Privacy Policy

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We take the protection of your personal data seriously and handle it confidentially and in accordance with legal data protection regulations, particularly the General Data Protection Regulation (GDPR).

 

1. Data Controller

The data controller within the meaning of the GDPR is:

THE REM AGENCY UG (haftungsbeschränkt)
Am Hauptbahnhof 16
60329 Frankfurt am Main
Germany

Email: kontakt@the-rem-agency.de
Phone: +49 69 2475 303 30

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2. Collection and Storage of Personal Data

Personal data refers to any information relating to an identified or identifiable natural person (e.g., name, address, email address, telephone number).

We collect personal data when you:

• Fill out our contact form

• Send us an email

The types of data collected typically include:

• Contact information: name, email address, telephone number

• Usage data: IP address, browser type, pages visited, date and time of access

3. Purpose of Data Processing

We process your personal data for the following purposes:

• Contacting you: responding to inquiries submitted via the contact form or email

• Contract execution: performing contracts and services

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Consent (Art. 6 para. 1 lit. a GDPR): When you provide us with your data (e.g., by filling out the contact form or subscribing to the newsletter)

• Contract performance (Art. 6 para. 1 lit. b GDPR): To fulfil contracts you enter into with us

5. Data Disclosure to Third Parties

Your personal data will only be disclosed to third parties if necessary for contract fulfilment, due to legal obligations, or if you have given prior consent. Your data will not be shared with third parties for marketing purposes.

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6. Data Retention

We store your personal data only as long as necessary for the respective purpose or as required by statutory retention periods. Once the purpose no longer applies or the retention period expires, your data will be deleted.

 

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data, provided no legal retention obligations exist

• Request restriction of data processing

• Object to the processing of your personal data if based on legitimate interests

• Request data portability, i.e., transfer of your personal data to another provider

To exercise these rights, you can contact us at any time using the contact details provided above.

 

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. These measures are regularly reviewed and updated to ensure a high level of security.

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9. Cookies

We use cookies for essential reasons, such as to provide a great experience for our visitors and customers, to identify registered members, to monitor and analyse the performance, operation, and effectiveness of the platform, and to ensure our platform is secure and safe to use.

If you require further assistance or have specific questions regarding this translation, feel free to ask!

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As of: 27 March 2025